Privacy Policy.
Effective date: 16 July 2026
Last updated: 16 July 2026
SwynQ Labs Private Limited (“SwynQ Labs”, “SwynQ”, “we”, “us”, or “our”) respects your privacy and is committed to handling personal data responsibly.
This Privacy Policy explains how we collect, use, store, and protect personal data when you visit swynq.com, contact us, or subscribe to company updates.
This policy currently applies only to the SwynQ corporate website. Individual products and services launched by SwynQ Labs may have separate privacy notices describing their specific data practices.
1. Information we collect
Information you provide directly
We may collect information you voluntarily provide through our website, including:
- Name
- Email address
- Enquiry type
- Message or feedback
- Interest in company or product updates
- Any other information you include in a communication to us
Please avoid including confidential, financial, health-related, or other sensitive personal information in free-text messages unless it is necessary for your enquiry.
Information collected automatically
When you visit the website, our hosting, security, or analytics providers may automatically collect limited technical information, such as:
- Internet Protocol address
- Browser and device type
- Operating system
- Referring page
- Pages visited
- Date and time of access
- General diagnostic, security, and performance logs
We do not use this information to identify you directly unless needed to protect the website, investigate misuse, comply with law, or resolve technical issues.
2. How we use your information
We may use personal data to:
- Respond to enquiries and communications
- Process requests for company updates
- Communicate about SwynQ Labs and future product announcements
- Consider partnership, collaboration, media, or feedback requests
- Operate, maintain, secure, and improve the website
- Detect spam, abuse, fraud, or security incidents
- Maintain internal records of communications
- Comply with applicable legal and regulatory obligations
- Establish, exercise, or defend legal claims
We will not use personal data for purposes materially unrelated to those described above without providing appropriate notice or obtaining consent where required.
3. Legal basis and consent
Where required under applicable law, we process personal data based on your consent, including when you submit a form or voluntarily request updates.
By submitting information through the website, you confirm that the information is accurate and that you are authorised to provide it.
You may withdraw consent for future communications at any time by contacting us at support@swynq.com. Withdrawal will not affect processing already carried out lawfully before the withdrawal.
We may also process information where permitted or required by applicable law, including for security, fraud prevention, legal compliance, and responding to lawful requests.
4. Company updates and communications
When you register for updates, we may send information about:
- SwynQ Labs
- Product announcements
- Early testing opportunities
- Company news
- Relevant partnership or collaboration opportunities
You may unsubscribe at any time by:
- Using an unsubscribe link included in the communication, where available; or
- Emailing support@swynq.com
We may retain limited information necessary to record and honour an unsubscribe request.
5. Cookies and similar technologies
The website may use essential cookies or similar technologies required for security, form operation, session management, and website functionality.
We may also use privacy-conscious analytics to understand general website usage and improve performance. Where non-essential cookies or tracking technologies are introduced, we will provide appropriate notice and consent controls where required.
You can manage cookies through your browser settings. Disabling essential cookies may affect some website functions.
6. How we share information
We do not sell personal data.
We may share limited personal data with service providers that help us operate the website or manage communications, such as:
- Website hosting and infrastructure providers
- Database and form-processing providers
- Email and communication platforms
- Security and fraud-prevention services
- Analytics providers
- Professional advisers, auditors, or legal counsel
Such providers may process information only for authorised purposes and subject to appropriate contractual or legal obligations.
We may also disclose information:
- Where required by law, regulation, court order, or lawful government request
- To protect the rights, safety, property, or security of SwynQ Labs, our users, or others
- In connection with a merger, acquisition, restructuring, financing, or transfer of business assets, subject to applicable safeguards
7. International data transfers
Some service providers may store or process data outside India.
Where personal data is transferred internationally, we will take reasonable steps to use service providers and safeguards permitted under applicable law.
8. Data retention
We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including to:
- Respond to and maintain records of enquiries
- Provide requested communications
- Protect the website and prevent misuse
- Meet legal, accounting, or regulatory obligations
- Resolve disputes and enforce agreements
Retention periods may vary depending on the nature of the information and the reason it was collected.
When information is no longer reasonably required, we may securely delete, anonymise, or aggregate it.
9. Data security
We use reasonable administrative, technical, and organisational measures intended to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.
However, no internet transmission, storage platform, or security system can be guaranteed to be completely secure. You provide information through the website at your own risk.
10. Your rights
Subject to applicable law, you may have the right to:
- Request information about personal data we process about you
- Request correction of inaccurate or incomplete information
- Request deletion or erasure of personal data
- Withdraw consent
- Opt out of promotional communications
- Raise a grievance regarding our handling of personal data
- Nominate another individual to exercise certain rights in circumstances permitted by law
To make a request, contact support@swynq.com.
We may need to verify your identity before processing a request. We may also retain information where required by law or where a lawful exception applies.
11. Children’s privacy
The corporate website is not directed at children.
We do not knowingly seek to collect personal data from children through the website. If you believe a child has provided personal data to us, contact support@swynq.com so that we can review and take appropriate action.
12. Third-party links
The website may contain links to third-party websites or services.
We are not responsible for the privacy, security, content, or practices of third parties. You should review their policies before providing them with personal information.
13. Changes to this policy
We may update this Privacy Policy to reflect changes in our website, services, technology, or legal obligations.
The updated version will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through an appropriate website notice.
14. Grievances and contact
For privacy questions, requests, or grievances, contact:
SwynQ Labs Private Limited
Email: support@swynq.com
Grievance contact
Email: support@swynq.com
We will review and respond to legitimate requests within a reasonable period and in accordance with applicable law.